Delivery & Returns
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping worldwide.
Delivery & Tracking Information
Estimated Processing Time:
1-3 days for 80% orders
Estimated Delivery Time:
5-11 days
You will receive an email with a tracking number once your order is shipped. Please bear in mind the above timeframe.
Lost / Missing Packages
Please make sure that your shipping address is correct before placing an order as this information can't be changed once processed. Please contact us immediately if you notice that the delivery address details you have provided are incorrect - we will endeavour to update the details if possible.
Unfortunately, we cannot take responsibility for orders that have incorrect delivery information.
Will My Items Be Sent in One Package?
Sometimes it may be necessary for us to send out items in the same purchase in separate packages. You may receive two tracking links in your email.
Returns
We are happy to accept returns within 30 days of receiving your order in the following circumstances:
- The item was purchased via this website
- The item is returned in its original condition with tags
- The item is safely packed to avoid damage in transit
To process your exchange or return, please complete the form on the Returns page. Additional instructions will be provided after you submit the form. Please note: if you return your item and it does not meet the above conditions, a full refund may not be possible.
Returns are at the cost of the customer. We recommend posting via Royal Mail or another service that provides proof of postage (keep the proof or a photo for reference) until your return has been completed.
Your return will be processed within 2 business days of arrival.